Frequently Asked Questions

We implement enterprise-grade security measures to protect your information, including secure HTTPS connections, industry-standard encryption, regular security audits, strict access controls, and employee training on privacy practices. All data is stored on servers in Australia, ensuring compliance with Australian privacy regulations.

Yes, Hypnoflow is designed to comply with Australian Privacy Principles and relevant healthcare data regulations. We maintain industry-standard security practices and our infrastructure is built to protect sensitive client information. While therapists should perform their own due diligence regarding specific regulatory requirements for their practice, our platform is built with privacy and security as top priorities.

Transcription data is deleted after transcription is completed, and recording audio is stored securely for easy access. We prioritize data sovereignty and store all primary data on servers physically located in Sydney, Australia.

Hypnoflow is particularly well-suited for hypnotherapy, guided meditation, talk therapy, and counseling sessions. The platform excels at capturing and transcribing narrative-heavy sessions where recording and reviewing content is beneficial for both therapist and client.

Yes, therapists can invite clients to create secure accounts on the platform where they can access their session recordings, notes, and summaries. Clients receive email notifications when new materials are available in their account.

Our advanced AI analyzes session transcripts to generate two separate summaries: one tailored for therapists with clinical insights and another for clients that reinforces therapeutic concepts. These summaries help both parties remember key points and track progress over time.

No special equipment is required beyond a computer or tablet with a microphone and internet connection. For optimal audio quality, we recommend using a decent microphone, but most built-in device microphones work well for standard sessions.

For Pro tier users, additional sessions beyond your monthly limit are billed at $0.50 per session. For Free tier users, you'll need to wait until the next billing cycle to record more sessions once you've reached your limit, or upgrade to a higher tier for more capacity.

No, sharing is completely optional. You can choose whether to record sessions, create notes, and send emails to clients. The platform is designed to be flexible, allowing you to use only the features that benefit your practice and align with your client's preferences.

No, client association is optional when creating a therapy session. This flexibility allows you to record personal practice sessions, create general meditations, or prepare content that isn't tied to a specific client. You can always associate a session with a client later if needed.

Not yet, but we have plans to create mobile apps for both iOS and Android. Our web platform is fully responsive and works well on mobile browsers in the meantime.